Visitor Services
Job Description

The Visitor Services Student Assistant serves as the primary frontline representative for the
department, providing exceptional service across cinema screenings, art exhibitions, and student
recruitment events. This role is essential for creating a welcoming, informative, and secure
environment for all guests, students, and visitors.

Core Responsibilities:

• Box Office Attendant:
     - Greet all visitors and provide a friendly welcome to events.
     - Manage and verify registrations for film screenings, events, and programmed activities (e.g., checking names on guest lists).
     - Keep accurate attendance records for films and events, often utilizing a clicker or digital logging tool.
     - Answer guest questions about film times, event logistics, and departmental offerings.
     - Serve as the key resource for general inquiries, providing directions and general information.

• Exhibition Monitoring (Docent):
     - Act as a Docent by monitoring the gallery space to ensure the safety and security of all exhibited artwork and equipment.
     - Educate visitors about the artwork, artist, and gallery space, utilizing provided reference materials.
     - Prepare and secure the gallery/exhibition space at the beginning and end of each shift (e.g., unlocking/locking doors, managing lighting, powering up/down electronic devices).

• Ambassador & Student Recruitment:
     - Conduct engaging tours of the building and facilities for prospective students, families, and off-campus groups.
     - Meet with prospective students to share personal insights on the student experience, departmental majors, and university life.
     - Assist administrative staff with general office tasks and support for group visits as needed.

Qualifications
• Reliable, responsible, and punctual with a professional demeanor.
• Excellent interpersonal communication skills and a passion for engaging with the public.
• Ability to work independently while remaining present and attentive during shifts.
• Willingness to learn and communicate detailed information about departmental programming, exhibitions, and university offerings.

The pay rate is $15.00 per hour.
Average of 5-10 hours a week or as needed (weekly hours vary on exhibition schedule and cinema programming).
Please contact or send information/resumes to Maria Martinez at: mdm14@rice.edu

Job description updated November 18, 2025